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Heymondo: Everything you need to know about the best travel insurance

Heymondo: Everything you need to know about one of the best travel insurance

In the world of travel, every corner of the globe offers its own unique allure. However, the pursuit of exploration often comes with inherent risks. From the powerful waves of Mentawaii to the lively markets of Morocco, the thrill of discovery is frequently accompanied by uncertainty. That’s why finding good travel insurance is essential when venturing into uncharted territories.

I occasionally find the need to explore the market for new options to provide more value to both myself and my readers at Marlene On The Move. So, I’m excited to introduce Heymondo!

Join me as we delve into Heymondo travel insurance, its global assistance, and its top-notch app. I’ll also show you some of the main benefits and what fellow travelers are talking about this company.

First things first… what’s Heymondo?

You probably already know of Heymondo, an insurance company that has been in the market since 2016, but in my case, it only entered Portugal this year, so I’m super excited to use it in my own language.

In fact, Heymondo has its roots in Spain but is backed up by AXA, one of the world’s leading insurance companies, which gives it extra credibility. In a universe with so many travel insurance companies, I think this is an important plus.

“More than a million travelers have traveled with us, travelers who have visited more than 150 countries around the world, from tourist cities to remote regions of the planet. We assist them on every occasion”, proudly states the company.

Understanding Heymondo’s Travel Insurance

Heymondo’s insurance portfolio is focused on three major types of insurance that provide comprehensive coverage for all kinds of travelers, whether they are on shorter or longer trips.

Understanding Heymondo's Travel Insurance

Travel Insurance

This is the most comprehensive travel insurance that covers international and national trips. One of the benefits of this insurance is that you can tailor it to your needs by adding extra protection elements or adjusting the coverage limits.

Perfect for: Regular travelers, solo travelers, and group and family trips.

  • Medical expenses up to $10,000,000 USD
  • Repatriation and early return up to $500,000 USD
  • Luggage theft and damage up to $2,500 USD
  • Trip cancellation up to $7,000 USD

Annual Multi-Trip Travel Insurance

This insurance covers all your trips during a year, as long as each trip is no more than 90 days. If you’re considering spending more than 90 days outside your home country, long-term travel insurance is better.

Perfect for: Frequent travelers, leisure, and business trips.

  • Medical expenses up to $10,000,000 USD
  • Luggage theft and damage up to $2,500 USD
  • Repatriation and early return up to $500,000 USD
  • Trip cancellation up to $7,000 USD
  • Covid-19 cover

Long Stay Travel Insurance

If your trip is longer than 90 days and doesn’t qualify for the Annual Multi-Trip policy, this is the insurance for you. You can contract it for a minimum period of 90 days and, before the cover expires, renew it for a further period between 30 and 275 days if need be.

Perfect for: Long-term travelers, digital nomads, and trips with a no-return date.

  • Medical expenses up to $2,500,000 USD
  • Luggage theft and damage up to $1,200 USD
  • Repatriation and early return up to $500,000 USD
  • Covid-19 cover
Heymondo Travel Insurance Discount Marlene On The Move

Your insurance is at your fingertips

One of Heymondo’s top benefits is its app. At a time when mobile phones have become indispensable travel companions, having our travel insurance on hand is a great advantage.

Heymondo app

The app allows you to:

  • Emergency calls: Allows you to contact the 24-hour support team from anywhere in the world, free of charge, via WiFi, or just using your data.
  • Incident management: You can report your incident quickly and efficiently to speed up processes.
  • Accessible data: All important information about your insurance is always accessible, from the policy number to certificates, contacts, etc.

What travelers say about Heymondo

Heymondo is a newcomer to my traveling life, and, fortunately, I haven’t needed to activate the insurance yet.

However, I searched for what other travelers like me think of this insurance.

Travelers about Heymondo travel insurance

Marek, from Indie Traveller, has used Heymondo since 2019 and states that it’s a travel insurance company he fully trusts.

“I find that they offer clear policies without any deductibles. They also provide a streamlined app where you can manage your policy or submit requests. And they’re a bit more affordable than other options I’ve considered.” says Marek.

Also, Flavia, from In Giro Con Fluppa, used Heymondo during her travels. “For my trips around the world, from Mauritius to the Caribbean, to Canada to Turkey, I got several travel insurance, and the one that worked out better is Heymondo – also because, unfortunately, I experienced the refund process.”, she says.

Ascen Aynat, from Capture the Atlas, also had some experience with Heymondo: “There was another time in Alaska when we had a drone accident, and my hand got injured. I was bleeding a lot and got nervous, so we rushed to the nearest hospital without even stopping to remember that we could call Heymondo customer service first and have them arrange the payment in advance. Of course, we only thought of this after receiving a bill for over $3,000! Fortunately, we were able to file a claim via the 24/7 HeyMondo app, and we received a reimbursement two weeks later.”

Another good source of information about experiences with Heymondo insurance is the Trustpilot website, where the insurance company scores between 4.4 and 4.8 out of 5.

Heymondo Travel Insurance Discount Marlene On The Move

Choosing the right travel insurance coverage

So, now that you’re familiar with Heymondo travel insurance and have read some reviews, you’re ready to purchase insurance for your upcoming trip. But to make sure that you choose the coverage that’s best suited to your needs, you should keep in mind the following tips:

  1. Assess Your Travel Needs: Before you start looking into insurance options, consider the details of your upcoming trip. Will you be going on a fast-paced backpacking adventure through Southeast Asia, or are you planning a more relaxed cruise along the Mediterranean coast? Understanding the nature and scope of your trip will help you figure out the level of coverage you need to have.
  2. Understand Policy Terms: Take the time to carefully review the terms and conditions of each insurance policy. Pay close attention to coverage limits, exclusions, and additional benefits. Ensure you clearly understand what’s included in your policy to avoid any surprises down the road.
  3. Consider Your Destination: Different destinations may present unique risks and challenges, ranging from medical emergencies to travel disruptions. Research the healthcare infrastructure, safety concerns, and potential hazards of your destination to determine the level of coverage needed.
  4. Evaluate Additional Benefits: Beyond basic coverage, Heymondo insurance plans offer additional benefits, such as coverage for electronic equipment or trip cancellation. Evaluate these additional benefits to determine their relevance to your travel plans and budget.
Choosing the right travel insurance coverage

Go travel, go safe!

In today’s constantly changing travel landscape, travel insurance has never been more essential. As we travel around the world, which is increasingly marked by uncertainty and unpredictability, travel insurance is a crucial tool for mitigating risks and ensuring a smoother experience.

Whether you’re traveling solo, exploring a new country with friends, or heading out on a family trip, it’s important to remember that the protection provided by travel insurance is the cornerstone of responsible and conscientious travel.

So, here’s wishing you safe and secure travels!

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Venture into uncharted territories with confidence using Heymondo travel insurance. Learn about its global assistance and top-notch app.
A Note From Marlene

Please take note that the information provided in this article is for general informational purposes only. While I always aim to deliver the best possible information to my readers, it’s essential for travelers to thoroughly review their insurance policy documents and seek clarifications or assistance from Heymondo’s dedicated customer service team.

It’s crucial to remember that all insurance inquiries, claims, and relations should be directed through Heymondo. As an affiliate, I do not handle such matters. Therefore, please contact Heymondo’s customer service team for any assistance.


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Marlene On The Move

Marlene Marques

Marlene is the creator of Marlene On The Move. A journalist by profession, she created the blog to share her adventures around the world. It is not unusual for her to set off to discover new countries and cultures with a surfboard as luggage.



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